Privacy Policy
Privacy Policy for Natura LLC (ZaynAura)
Effective Date: [1/22/2025]
At Natura LLC, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, make a purchase, or engage with our ZaynAura products.
By using our website or purchasing our products, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect information from you when you:
Make a purchase through our website or Amazon.
Sign up for an account or subscribe to our newsletter.
Contact us for customer service, returns, or other inquiries.
Browse our website, which may involve the use of cookies.
Personal Information: When you make a purchase, sign up for newsletters, or interact with us, we may collect the following personal data:
Contact Information: Name, email address, phone number, shipping address, and billing address.
Payment Information: We do not store your payment details, but we collect information necessary for payment processing through services like Amazon Pay.
Account Information: If you create an account, we collect username and password.
Non-Personal Information: We may collect the following information to improve our website and services:
Usage Data: IP addresses, browser types, device types, pages visited, and time spent on the site.
Cookies: We use cookies and similar tracking technologies to enhance your experience on our site. You can control cookie settings via your browser.
2. How We Use Your Information
We use the information we collect for the following purposes:
Order Fulfillment: To process and deliver your orders, manage shipping, and send order-related communications.
Customer Support: To respond to inquiries, handle returns, and provide customer service.
Marketing: To send you promotional emails or offers if you’ve opted in. You can unsubscribe at any time by clicking the unsubscribe link in any email.
Website Improvement: To analyze usage patterns and improve our products, website functionality, and customer experience.
Legal Compliance: To comply with federal and state laws, resolve disputes, and enforce our policies.
3. How We Protect Your Information
We take appropriate security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These include encryption, secure servers, and other industry-standard protections. However, please be aware that no method of electronic transmission or storage is completely secure.
4. Sharing Your Information
We do not sell, trade, or rent your personal information. We may share your information with third parties in the following circumstances:
Payment Processing: To process payments via third-party services such as Amazon Pay or other payment gateways.
Shipping and Fulfillment: To deliver your orders, we may share your address with third-party carriers like UPS or FedEx.
Marketing and Promotions: If you've opted into marketing communications, we may share your email address with trusted marketing partners.
Legal Obligations: We may disclose your information to comply with legal requirements, such as court orders or subpoenas, or to protect our rights, property, or safety.
5. Cookies and Tracking Technologies
We use cookies to enhance your browsing experience. Cookies are small files placed on your device that allow us to recognize your device when you visit our website again. You can control cookie settings through your browser's privacy settings, but disabling cookies may limit some site functionalities.
We may also use web analytics tools such as Google Analytics to track how visitors interact with our website. These tools help us understand which areas of our site are most popular and identify trends.
6. Your Data Rights
Under U.S. law, and specifically California Consumer Privacy Act (CCPA) for California residents, you have the right to:
Access: Request a copy of the personal information we have collected about you.
Delete: Request the deletion of your personal data (subject to certain exceptions, such as for legal or contractual obligations).
Opt-Out: You can opt out of receiving marketing communications by clicking the unsubscribe link in emails or contacting us directly.
Non-Discrimination: You will not be discriminated against for exercising your privacy rights.
If you are a California resident, you have additional rights under the CCPA. To exercise any of your rights under the CCPA, please contact us using the information below.
7. Third-Party Links
Our website may contain links to third-party websites, such as social media platforms or other e-commerce stores like Amazon. This Privacy Policy does not apply to those external sites, and we encourage you to review their privacy policies before providing any personal data.
8. Children's Privacy
Our website is not directed at children under the age of 13, and we do not knowingly collect or solicit personal information from anyone under the age of 13. If you are a parent or guardian and believe we have collected information from a child, please contact us immediately to have the information removed.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make significant changes, we will notify you by posting an updated version on our website with a new effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your personal information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or wish to exercise your rights, please contact us:
Email: [natura.limitedlc@gmail.com]
Mailing Address: Natura LLC, [Gainesville, VA]
Phone: [7034544599]
Key Considerations for U.S. Privacy Laws:
CCPA (California Consumer Privacy Act): Since you’re selling across the USA, if you sell to California residents, your privacy policy must comply with the CCPA, which gives California residents specific rights over their personal data. These rights include the right to access, delete, and opt-out of the sale of their data.
COPPA (Children's Online Privacy Protection Act): If you collect data from children under 13 years of age, you need to comply with COPPA, but this is not likely unless your products are targeted to children.
FTC Compliance: The Federal Trade Commission (FTC) has guidelines that require businesses to disclose how they collect and use personal data, and your privacy policy needs to comply with these rules for transparency.